REVIEWS
At Madison Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Madison Automotive to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Madison Automotive:
David and his crew are awesome. As a female going to an auto shop, I felt comfortable and not being taken advantage of. Very professional and kept me updated on the status of my car and of all costs.
carla burke
David and crew at Madison Automotive have worked on all my vehicles for years. They have always provided honest and great work in a timely fashion. I will always recommend them for any of your automotive needs.
Kevin Feltus
We have been using Madison Automotive since they were on Madison Avenue and have always been impressed with their ability to diagnose our issues without just replacing parts. I own a small business and have 9 vehicles and they only go to this shop. Thanks for the time you spent resolving the GL450 issue and continuing to give us great prices. G
glenn harris
It is without reservation, that I highly recommend Madison Automotive, for all your maintenance, and repair needs. David, who co-owes the shop with a family member, has been in the auto business for 30+ years, and is passionate about vehicles. His knowledge and expertise, is evident when discussing even the most complex of automotive issues. I would “hands down” trust David, and Madison Auto, not only because they do a thorough job, but they truly care about their customers, and realize you are choosing THEM over someone else. Linda E.
Linda Emerick
Been going to Madison for over 10 years, doesn't matter what I bring them, they get it done, David, Mike and Brent are top notch and know what they are doing, I highly recommend anyone needing auto service to take their vehicle to Madison Automotive.
Bobby Taylor
I've been going to Madison automotive for years, informative, punctual and honest shop to deal with.
Clay Avant
Wow! These guys are good ! I had my Vette at 2 other shops in Memphis for the check engine light on and neither could find the problem. Of course, they replaced a part, said it was fixed and charged me tho...Madison fixed it first time, it was a wire broken....Thx Madison!
Ron Vincent
Professional service with quality work and friendly staff always know what’s wrong with the car and how to fix it
Kosta Meskovic
Have had a few different vehicles over the years that I’ve always brought to Madison auto when needed due to their amazing attitudes and reliability to get the job done correctly and time efficiently! :)
Alyssa Rosenbush
The best one stop shop for all your vehicle repairs. Honest and dependable guaranteed!
Jesse
If you’re looking for the best techs and the most knowledgeable service writers and staff, then you’re looking for Madison Automotive. I’ve never had a question or concern about one of my many vehicles that they couldn’t figure out and give me the best option for repairs. Honest people doing honest work. What more could you ask for these days.
Joe Taylor
We’ve used Madison Automotive for many years and many different vehicles. We have complete trust and confidence in David and his team to take care of our cars. We wouldn’t want anyone else servicing our vehicles.
Sara Gregory
George and I have used Madison Automotive for many years. The owner and the staff are very knowledgable on all makes and models of vehicles. You can rely on Madison Automotive for your automotive servicing needs. George says, “If they can’t fix it, it can’t be fixed.
Amy Williams
Top notch !!
Ryan Fine
I have taken both my vehicles here for repairs, great service and great staff. I would definitely recommend them to my friends.
Samantha McWherter
Always great!
Ryan Fine
They're always ready to help me how they can! With a smile on their face!! And they can actual fix cars really well!!
Ryan Fine
Thank you Madison Automotive! Timing chain went out on my car and they were so helpful fixing it. They were quick, wasn’t too expensive, and they answered any questions that I had. Savanna was awesome.
Dakota Rosenbush
I've been taking my vehicles to Madison Automotive for well over a decade. They are very knowledgeable and easy to work with. Excellent service and great people.
Scott Kramer
Awsome shop, Awsome people, all with a “Can Do” attitude! David, Mike, Brent and Mechanic staff will let you know the best route to keep your vehicle on the road.
Tom C
I've had several vehicles repaired here , David and the guys have always done a correct diagnosis and given options to repair . Highly recommend
Jeff Phifer
I have been taking my vehicle to Madison Automotive for 7+ years now. Their customer service is the best in town. Any concern is addressed, and fixed in a timely manor. Their technicians are very knowledgeable as well. I highly recommend them to anyone I know that is needing repairs done on their vehicles.
Stephanie Barker
Great people and Great mechanics!
Sean Westmoreland
The Best one stop shop in Memphis. Honest and dependable work guaranteed!!
Jesse Briscoe
I have brought my car here for 5 years and have had an incredible experience. David and his team are extremely good at what they do and are very trustworthy when it comes to what work needs to be done and the pricing. I recommend them often.
Will Aldridge
If you're buying a used car anywhere near Memphis and don't take advantage of the experts at Madison Automotive then you're CRAZY! Open, honest and willing to give you the plain, simple truth (sometimes to the guy trying to sell you a car) is quite refreshing today. Couldn't recommend MA more.
Robert Dee
I been dealing with Madison Auto for 12+ years. Great customer service, no long wait. They get the job done. Savanna is great always making sure I'm taking care of..Great service ya'll
Catina Daugherty
I had a great experience with Madison Automotive! David, Dustin, and Savannah were all helpful in getting my car back on the road after my alternator quit working! The mechanic Brent who did the work on my car was great as well! If you need any mechanical work on your car I highly recommend David and team at Madison Automotive!
Meagan Coscia
Madison automotive handles repair work for our fleet vehicles. They are true professionals. The customer service is above any other I have witnessed. David and Savanah are awesome! They have always treated us with respect and take care of any issues we have. Madison Automotive is the only place I will be taking my vehicles.
DTH
Madison Automotive truly sets the bar high when it comes to automotive repairs, and my recent experience with them has left me very impressed. From start to finish, the professionalism and dedication exhibited by David, my assigned representative, were nothing short of exemplary. First and foremost, the communication throughout the entire process was absolutely fantastic. David ensured that I was kept in the loop every step of the way, from initial inquiries to the final delivery of my vehicle. His responsiveness and willingness to address all my concerns truly made the entire experience seamless and stress-free. Moreover, the level of expertise and knowledge displayed by David was truly remarkable. He guided me through the various options available, providing insightful recommendations tailored to my specific needs and preferences. It's evident that he genuinely cares about ensuring the best possible outcome for his clients, going above and beyond to exceed expectations. Overall, my experience with Madison Automotive, and particularly with David, has been nothing short of outstanding. If you're in search of a trustworthy automotive company with top-notch service and a commitment to excellence, look no further than Madison Automotive. With David by your side, you can rest assured that you're in the best hands possible.
J Weeks
I know I guy! ..... BETTER YET, I know a business that will do you right! ...... don't tell to many friends we need to this too ourself. If you are reading this don't tell anyone we need to keep this to us! ...... thank you!
Lucas Brown
Fixed my Buick and the price wasn't nowhere near as bad as I thought it was
Coffee Ghidorah
Super nice staff, transparent and fair pricing, highly recommend! I'll definitely return to them for future maintenance!
Caralie Clark
Broke down on my way through and they got me up and running the next day. Super professional and transparent with everything.
Wolfbourne The First
Great service ask for David.
Raof B
I used this business and I'm glad I did. They got the correct diagnosis after another company diagnosed incorrectly. I will be returning my vehicles to your company for any further work.
Kelly Gookin
Great work on my Range Rover.
Kelly Hylander
They were excellent at diagnosing and fixing my transmission. When the problem resurfaced a week later, they went ahead and fixed it again at no cost. Highly recommend.
Dan None
5 Stars to Brent & the crew at Madison. Thank you for keeping my daughter & myself rolling!!
James Hollingsworth
These guys are jam up! We are from SC and were looking at buying a car in Memphis. Not wanting to risk driving 16 hours round trip to find we didn't like the vehicle, we began looking for a shop local to Memphis to do an inspection and be "our eyes" for us. Despite their busy schedule, the team at Madison Automotive made time to work us in for an inspection of the vehicle we were looking at. After a very thorough inspection and detailed report, we decided to continue to purchase the vehicle. Thank you Madison Automotive for helping us from many miles away!!
Tyler Chambers
Great shop. They got my 2017 Kia Niro in sooner than anywhere in town could. They had a diagnosis same day, they couldn't eliminate my problem, due to not having a specific tool kit that they unfortunately don't have at this time, but explained in detail that I had a small leak. They refilled it showed me how to check it and what fluid I needed to refill with and got me back on the road. My car is running fine and I have more knowledge about how it works.
Christy walke
Top quality shop with professional and accommodating service. Was passing through town when our car broke down and needed the issue diagnosed and resolved to get back on the road. David and team got us in and diagnosed and back on the road with a new fuel pump and recoded fuel flow control quickly and at a reasonable cost. The team then went above and beyond to support in diagnosing and escalating a towing company damage issue which they certainly didn't have to do. Highly recommended.
Patrick Bertsch
Honest, explained things well, friendly!
Sam Boyd
Great they did a great job and explain everything in detail.
Robert Trotter
David and the folks at Madison Automotive are not only true professionals but also have hearts of gold. SCENARIO: on a Tuesday evening we get the call, your brother was running and was struck by a vehicle. He is in North Carolina. We live in Dallas. Storm of the season has tornado warnings in Dallas all over the Mid-South. The same system should be hitting NC the next day. Only option, Drive 16 hours. At 2AM as we near Memphis the van begins to misfire. No choice but to discontinue and wait for a dealership to open up. We go to 2 Dodge/Ram dealerships and are told they can't help or fit us in for 5 days. We stop at a random shop who could help but not that day. They provide two leads. I chose poorly and wasted an hour waiting for the tech who said he could look at it in 10 min. Called David and the folks at Madison while waiting. He offered immediate assistance. Within 2 minutes of showing up he had a tech looking at it. Short story from here he had us on the road with a new fuel injector and some additional engine maintenance work in under 3 hours despite being significantly stacked up with other work. In a world were the tendency is to not believe what the client tells you, David was willing to trust his clients and do the right thing. Thanks to the great folks at Madison and the Emergency Room team we made it in time. Can't THANK and RECOMMEND this shop enough.
Joe Moll
Excellent customer service, competitive prices, and the most experienced mechanics in Shelby County. David is your man for all thing mechanic.
Esther Lande
Had a problem with my truck didn't have an appointment they took it anyway great job. Everyone at Madison Automotive Top Notch professionals thank you.
George Beech
Honest and quick!
Marty Petty
We were on the Hot Rod Power Tour that started this year in Memphis. We left Graceland heading back to the Hotel and my car just stopped at a stop light. We were able to get a tow company to pick up the car and bring it back to the Marriot East Hotel. The driver did recommend we call Madison. When we called the person who answered said they had taken care of one person from the tour already but were backed up over 1 week and really could not take us in! Did give us another recommendation. About 20 minutes later, they called back saying the boss would take us in if we could get the car in asap! We called a tow truck and got us to Madison. I believe it was the owner who said he would try and get us back on the road so we could continue on the tour. Using their diagnostic equipment, they found a loose connection causing the motor to shut off! They were able to salvage the bus bar and salvage the main fuse box! They keep me informed every step of the way! This is one very professional and highly qualified shop. While waiting I was extremely impressed in the way they treated customers coming in their door and on the phone. They had me on my way by 12 pm. Satisfied is way too simple a word for my experience. I cannot thank them enough for what they did for me. If you're ever in the Memphis area and need automotive work definitely call Madison! Wareham, MA.
Alan Slavin
Madison Automotive is the place to go if you want your work done right the first time. No hassle, no markup, no trying to sell you what you don't need. Good guys.
Jasmine Earl
I take our work vehicles to Madison Automotive. I have begun taking my personal car to them. They have always been fair and reasonable. I would recommend Madison to friends.
Happy Customer
Only place I trust in town with my vehicle.
David Simpson
Fast service.
Brenda Christopher
Had a small coolant leak. They diagnosed and repaired in one day. This is my second vehicle I have taken to them and they have always been fast, done great repair, and had great communication!
Theresa Carlson
They took the time to try & diagnose an ongoing issue that no one else cared to. Reasonable price & IT SEEMS TO BE FIXED!
Wanna Forrester
Did a great job of getting my van working.
Victor Sims
It was very reasonable and quick service. I brought my car in and it was fixed the same day.
Linda Hall
Thanks to Dustin and the team up there, they got my Equinox together! You all are great thanks so much for your time, concern and consideration. I appreciate your services.
Quita Mack
I trust the crew at Madison to repair my vehicle. They explain what's wrong and what it's going to take to fix it. They're also good at letting me know what future maintenance may need to be done. Friendly staff and trustworthy.
Catherine House
Good honest place to do business
Arlon Holmes
My go to shop for my overflow
Angelo Owens
Great!
Maurice Suggars
Love this company.they always do a good job,in a timely manner.
Queen Spencer
I absolutely LOVE THESE GUYS!!! They are ALWAYS patient, professional, informative, and friendly, AND... they know what they are doing. They have always repaired my cars in a timely manner, they've always been truthful in the diagnosis of the issues I was having with my vehicles, and they have very competitive pricing. Again, I LOVE THESE GUYS!!
Aaron Thompson
They exceeded our expectations. Very professional and friendly. They fixed the car ahead of schedule, which we really appreciated.
Alex Whitacre
Great people Paul is the best!!!!!
Kiki Davis
We followed Brent Redwine to this location and the service has always been wonderful. Trustworthy and honest - - you find that in a mechanic, and you stick with them. Everyone needs a good lawyer, a good doctor, and a good mechanic. Check this one off your list.
Deen Waddell
Detailed diagnosis and quick turn around. Explained fully what needed to be done and in what order it had to be done. Price was reasonable. Overall experience was excellent on all levels. Highly recommend.
Carol Wejnert
Great service very communication well take of me. Thank you
Teresa Jones
Super customer service and had me in and out in a day. Those guys are great.
Alan Durham
I've known the owner since he was a young guy working out of his garage. He and his team are one if the sharpest groups you'll find. They can work on almost anything, but the Toyota work is unbeatable.
Jay Giannini
Fast professional
Lanie Hearn
Have used them many times through the years. They are great. Most recently had them check out an electrical problem. It was diagnosed and completely fixed within a few hours. THANKS MADISON!!!
C Mc
Quick and easy. Friendly professional
Sallie Whitson
So I been with them for 3 year for several jobs not only are they efficient they are very affordable!!! The customer service is even better!!! I recommend to ANYONE!
Keshia Brown
I had an oil leak that I couldn't track down so I asked Madison automotive if they wouldn't mind helping me. They went above and beyond with trying to find my problem and also kept me in the loop daily. In the end they found where the pesky leak was coming from and did it in a timely manner which I more than appreciate. Awesome place which I plan on using again.
T. Saulsberry
They are very professional and just the best customer service and the lady who set at the front desk she is special and makes their business stand out from the rest. My truck has been there a couple of times and I'm always please with their work. Outstanding place 5 stars.
Carl Callicutt
OLD FRIEND from NEIL's @ madison/Mclean
Bill Ware
I always recommend them. They are friendly and professional.
Rose Davis
These guys went above and beyond to help me with several issues on my truck. Excellent service from beginning to end, highly recommend!
Eric Hart
David and his team were extremely professional, helpful, and efficient. They went above and beyond to help me get my truck fixed up. Perfect experience from beginning to end. Recommend 100%
RotoClean Services
These guys know their stuff! All types of makes and models there. They worked on my Corvette and I couldn't be happier. I would recommend them to anyone.
Adam Ferguson
These guys know their stuff! All types of makes and models there. They worked on my Corvette and I couldn't be happier. I would recommend them to anyone.
Adam Ferguson
Brent Redwine is an automotive genius!
Eldridge Henry, II
David and his team always get my car fixed quickly! They are honest and reasonably priced.I highly recommend them!!!
Courtney Dimpel
Great group of guys. Stop by and give them a try.
Shaun Redman
Billy and David you guys are the best!!! Thank you so much, my air conditioning in my car feels great! Thanks for saving us from the summer heat!!! I will be bringing my car back to you in the future for your great service!
Kelsie Wooten Merrill
David and the guys are awesome. They can fix anything.
Evan Williams
Awesome service! Very friendly and thorough. Definitely recommend these guys!
Andrea Anderson
This is not a solicited rating. I would not trust anyone else to service my cars/trucks. As long as I'm in memphis, madison automotive will be the only ones I trust. And trust is hard to come by.
David Nestler
My recent experience with Madison Automotive will leave me as a lifetime customer. I highly recommend them and would not trust anyone else with my car.
Melissa Jaynes
David and his crew have taken care of our vehicles for years. I would not take my car to anyone else. Honesty, Integrity and great customer service is what sets them apart from the rest. I highly recommend them!!!!
Polly Hall
The dealership told me that the head gaskets were seeping oil, and wanted to charge me $3200 to fix the issue. I got a second opinion from Madison Automotive, who told me that it was only the valve cover gasket, which was only a few hundred to fix! I appreciate an honest business!
Brock Sides
Great experience. Will go back if needed..........
Don Miles
One word: OUTSTANDING!
Darren Sanford
BEEN SEEING THESE GUYS FOR A FEW YEARS AND JUST HAVE NOTHING BUT EXCELLENT RESULTS FROM THEIR SERVICE AND TREATMENT OF THEIR CUSTOMERS. I AM NEVER MADE TO FEEL ANYTHING BUT WELCOME AND COMFORTABLE WITH MY CONTACT WITH THEM AND WITH THE SERVICES PREFORMED THERE. YOU WOULD NEVER BE SORRY YOU PUT YOUR TRUST AND YOUR CAR REPAIR IN THEIR HANDS. MYRTLE EASTIN 12/22/2014.
Myrtle Eastin
David and staff, thank you for taking care of me, my car drives so much better. You guys ROCK!
Debi Moore
Excellent service; most importantly HONEST and dependable.
Jay Allen
These guys are the best, they informed me of all my options before just assuming I wanted repairs done. I highly recommend Madison Automotive to anyone who wants good quality work done on their vehicle.
Shane Melton
Impeccable Customer Service
DeAnne Gammon
Great service they get it right the 1st time
Ryan Lairmore
Great service! Very understanding and affordable. They fixed my truck when nobody else would even try. Thank you Madison Automotive!!
Stephanie Travis
Excellent job. I thank them for the fine service. Wonderful staff.
Richard Angelici
Fast
J Davis
Good folks. Really helped me out of a pinch. Thanks
Lisa Collins
Good people. Fair prices. They shoot straight. Never have I had that "I'm being talked down to bc I'm a woman" experience. I know more about cars than my husband. Do not act like I can't keep up. They don't. Doesn't matter how well you follow or not. They will break it down for you if you need them to or they will just shoot straight with you. Don't have enough to fix it all. Tell them. They will help prioritize the repairs. Good place run by good people.
Empress Awesome
I'm so glad my coworker referred me to Madison Automotive. My car wouldn't cut on and I couldn't figure out why. They knew exactly what was wrong and took care of it right away for a great price! It only took them one day to fix my car and I was back on the road. My car works like brand new. Thank you to the staff at Madison Automotive. I appreciate you guys!!!
The Life of Aurelia
Family owned fast friendly service and will ensure your vehicle is 100 at it best before returning it to you
Sharon Harris
Great place to get your car worked on people are very nice and they get you in and out of there
Talaneshia Massie
Terriffic customer service. Didn't charge me for an issue that I thought I had but did not, and on another vehicle, they called me and thoroughly discussed what they found before moving forward. They did not come up with a list of things that could be done, they only suggested I do what really had to be done now.
Peter Rohde
We had one of the most complicated automotive jobs sent to Madison Auto, and they handled it better than a dealership. I would recommend this shop to anyone needing expert automotive repair, and consider them to be one of the most reputable and honest shops in the business. Thanks again, David for the professionalism and integrity you showed us!
Chris K
Great customer service
J Rocks
Madison automotive has always done us right!! They are courteous and professional, and I never feel like I've been jipped when it comes to the bill. I would highly recommend madison automotive for all your car care needs.
Jessica Hasty
Have brought all my vehicles here for an array of services. They have always done exactly what they promise. Fair price and excellent work. I brought my wife's SUV in with two separate issues. Turns out both problems were caused by one thing. They didn't try to double charge for two repairs. Very straight and honest. I highly recommend them. When you call ask for Savanna. Great customer service.
Jeffrey McWherter
Madison Automotive is an excellent car shop. They are very knowledgeable and will explain exactly what needs to be done to your vehicle. Unlike other mechanic shops, they are honest and up front about everything and are always willing to go the extra mile to make sure the job is done right.
Megan Elizabeth
David, Savannah and the whole staff at Madison Automotive do a great job. They are honest, fair and quick. The thing you don't get from most shops is transparency, but David wants his customers to know what is going on - good or bad. Thanks for what you do Madison Automotive.
Adam P
Awesome people with great service!
Andy Silvestri
Clean lobby/waiting area. Friendly polite staff. Kept updated on what was going on with my car. 10/10 would recommend to anyone looking for fair honest mechanic work.
Alex Jones
I've been taking my cars here for over ten years. Honest, dependable, fair. Highly recommend!! Madison Automotive is top notch!
Amy Hess
Excellent service, go way above and beyond to take care of me
Lindsey Keep
Always feel like a VIP when we have our vehicles repaired at Madison Automotive. They are always knowledgeable and friendly.
Rick Tatom
Fantastic shop that will fix any & all issues. Everyone is professional and honest. Been taking my vehicles (and trailer) here for 10 plus years. Go there, it'll be the best decision you've ever made for your automobile.
Kyle Hess
Friendly and courteous customer service and expert auto repair. Every experience has been a great one.
Sharon Jayne
I recently purchased a vehicle from local dealership which had what was thought to be a battery issue. Dealership sent me to Madison they checked batteries which tested out fine but the alternator was bad it was around 4:45 closing time was 5:00. Once they got ok from dealer I had 3 guys under my hood long story short NASCAR needs these guys they had me up and running and I beat 5 o'clock traffic leaving Memphis headed back home. Not only that but these guys committed up front to if it's past 5 so be it 'we are going to have your truck running right before you leave our shop'. I don't go to mechanic shop very often but if I need on in Memphis you can bet it will be Madison !!
Darrell Upton
Great place
Chris Watkins
Great service and attention to problem
Vincent Kent
5 star 100%
Christopher Mayo
Awesome automotive work and customer service!
Susan Baker
Friendly service. Had issues with aircon. Went to two other service centers to get it looked at as it had the 1234 freon in it, and they found and fixed the problem in 2 hours compared to the dealership telling me they would keep vehicle for 3 days and no loaner vehicle for another 3 weeks. Was spendy, but because of the new freon not the center.
Greg and Jenny Morrison
Great service, honest folks
Karissa Ellis
Great customer service and they do excellent work.
Ray Parker
Absolutely the best machanic around. Great prices also.
Casey Wilbanks
Awesome place to bring your vehicle! Very knowledgeable, honest, and fair. David and his brother Mike know their stuff and run a good operation.
Eric Shelton
Very good mechanic shop.
Ryan Abel
They get the job done and keep you informed
Sheron Sanford
I got in early and got out early good job.
Lena Mac
The only ones I trust with my vehicles
Samuel Holcombe
I used to take my work van there for years. Dave and his crew has always done a great job now I take my personal car there. They are very detail when it comes down to explaining what's wrong with your car before they actually start the work.
Rhonda Whitten
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OUR REVIEWS
carla burke, 07/28/2024David and his crew are awesome. As a female going to an auto shop, I felt comfortable and not being taken advantage of. Very professional and kept me updated on the status of my car and of all costs.