ASK THE MECHANIC

David and the folks at Madison Automotive are not only true professionals but also have hearts of gold. SCENARIO: on a Tuesday evening we get the call, your brother was running and was struck by a vehicle. He is in North Carolina. We live in Dallas. Storm of the season has tornado warnings in Dallas all over the Mid-South. The same system should be hitting NC the next day. Only option, Drive 16 hours. At 2AM as we near Memphis the van begins to misfire. No choice but to discontinue and wait for a dealership to open up. We go to 2 Dodge/Ram dealerships and are told they can't help or fit us in for 5 days. We stop at a random shop who could help but not that day. They provide two leads. I chose poorly and wasted an hour waiting for the tech who said he could look at it in 10 min. Called David and the folks at Madison while waiting. He offered immediate assistance. Within 2 minutes of showing up he had a tech looking at it. Short story from here he had us on the road with a new fuel injector and some additional engine maintenance work in under 3 hours despite being significantly stacked up with other work. In a world were the tendency is to not believe what the client tells you, David was willing to trust his clients and do the right thing. Thanks to the great folks at Madison and the Emergency Room team we made it in time. Can't THANK and RECOMMEND this shop enough.