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Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Madison Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Madison Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Ask The Mechanic


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OUR REVIEWS

 (138 Reviews)
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Had my 2002 Thunderbird towed to Madison Automotive on January 7. Got it back today. In one week they worked a miracle. You see, the car needed a driver’s side fuel pump that is no longer manufactured (thanks Ford). It had been at another shop for about 3 months while everyone was trying to find one. Another mechanic suggested I try Madison and the rest is history. Thanks Madison Automotive. I’ll always sing your praises!

, 01/15/2025

partners

ASE (Automotive Service Excellence)
ASE Master Technician
Napa
Napa
Car Care Aware